Shop Now   About Us   Guide   Privacy   Terms & Conditions   ☼ ❀ ☾ 

Privacy Policy

Effective Date: 10th of Jan, 2025

        RelMet is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By accessing or using RelMet, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

    We collect the following types of information:
        (a) Personal Information
Name, email address, and other contact details collected during checkout or correspondence.
        (b) Usage Data
Data related to your interactions with our platform, such as log files, IP addresses, browser type, and usage patterns.
        (c) Uploaded Data
Content you upload for analysis, such as text files or conversation data, which may contain sensitive information.

2. How We Use Your Information

We use your information to:
    - Provide, improve, and personalize our services.
    - Analyze uploaded data to generate insights.
    - Communicate updates, promotions, or technical notices.
    - Ensure compliance with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell your information. However, we may share it:
    - With trusted third-party service providers to facilitate our services.
    - If required by law or to protect the security of our platform.

4. Data Security

    These Terms are governed by the laws of the United States of America. We implement appropriate technical and organizational measures to protect your data. However, no system can be 100% secure, and we cannot guarantee absolute security.

5. Data Retention

    We retain your data only as long as necessary to provide our services or as required by law. Uploaded content may be deleted upon user request.

6. Your Rights

You have the right to:
    - Access, correct, or delete your personal data.
    - Withdraw consent for data processing where applicable.
To exercise these rights, contact us at relmetteam@gmail.com.

7. Additional Features

    RelMet provides a website tool to redact sensitive data, such as passwords, Social Security numbers, and phone numbers, from your conversation files before they ever touch our servers. While we provide this tool, it is the user's responsibility to ensure its successful use and to verify that any data they do not want analyzed by our team is removed.

8. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date.